Terms of Shipment
How long does it take to receive my product?
Once the payment of the order has been checked, the orders will be sent to the delivery address provided by the customer. We guarantee that you can receive your baby within a week.
Please note that during the holidays our production time may vary.
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
Where is my baby doll coming from?
If your shipping address is US,we ship from the US and will send your baby doll to your home via UPS or USPS.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS or UPS .
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Do you ship internationally?
International shipping is available currently.If you need to ship your baby doll to other countries except the US, we may ship from Russia, Brazil, Spain or China. The delivery time may be 7-10 business days. Thank you for your patience, your doll is flying towards you.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
- My goal is to make sure you're 100% satisfied with your purchase. I do not however accept returns. All sales are final.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: firstname.lastname@example.org.